Lena is a nanny by day and a bartender by night. The duality of these professions has made her an expert at serving the most needy, irrational, grumpy, long-winded and intoxicated (weather it be off life or off booze) type of people. In both cases she embraces the attitude of patience, not perfection.
In fact, one of her favorite* customers once told her she should "play up the whole hot nanny aspect...” Lena smiled and responded to him in her best nanny voice, “Ok, but you have to eat one more bite of your snack before I give you a new bottle.”
Her goal as a bartender is for everyone to feel taken care of, comfortable and at home at Commonwealth Tap.